Grand River Hospital Selects NOW Solutions, Partnership Strengthens NOW Solutions' Commitment to Healthcare

FORT WORTH, Texas, Aug 14, 2002 (Canada NewsWire via COMTEX) -- NOW Solutions, LLC, a majority owned subsidiary of Vertical Computer Systems, Inc. (OTC Bulletin Board: VCSY), announced that Grand River Hospital has selected NOW Solutions as their HRIS provider of choice.

Utilizing the powerful capabilities and features of emPath(TM), Grand River Hospital will be better equipped to manage the complex human resources and payroll requirements of this 495-bed hospital, employing over 2,400 healthcare professionals.

emPath(TM), a web-based HRIS solution, tightly integrates the organization's human resources and payroll functions. Users have all the information they need at their fingertips to track employee salary and pay details, benefits, skills, absences, performance reviews, as well as fully comprehensive web self-service features.

"The decision to purchase emPath(TM) from NOW Solutions is that the product fits within the strategic initiative of Grand River Hospital in becoming one of the technology leaders in Healthcare," said Lars Pastrik, Human Resources Consultant, of Grand River Hospital. "emPath(TM) will allow us to centralize data input and streamline current processes to reduce errors and duplication costs. emPath(TM) will be fully integrated with scheduling to further streamline corporate processes and cut administrative costs by creating a single point of data entry."

Partnering with Total Care Technologies, a leading workforce scheduling solutions provider for the healthcare industry, Total Care will simultaneously implement its ESP(R) staff scheduling software at Grand River Hospital.

"We're extremely pleased to have Grand River Hospital join our extensive list of healthcare customers," said Carmelina Uggenti, Vice President Sales & Marketing, NOW Solutions. "Grand River Hospital's HRIS project team evaluated several of our competitors' products, and we're delighted that emPath(TM) was the clear choice. emPath(TM) will enable Grand River Hospital to lead the way in Web-enabled employee services -- which we agree will ultimately have a strong and positive impact on patient care."

About Grand River Hospital

Grand River Hospital, located in Kitchener, Ontario, is a 495-bed comprehensive hospital that provides family-centered care to the Waterloo region. The hospital's more than 2,400 staff provide various programs including: childbirth and children, medical, oncology, complex continuing care, rehabilitation care, renal, psychiatric and mental health, together with surgical, emergency, critical care and administrative and clinical support services. Eight hundred hospital volunteers also support hospital programs and services. For additional information, visit Grand River Hospital's Web site at

About Total Care Technologies Inc.

A subsidiary of AD OPT Technologies Inc. (Toronto: AOP), Total Care Technologies Inc., is a leading developer of staff scheduling solutions for the healthcare industry. Complementing its leading-edge software products with outstanding implementation and support services, Total Care has implemented their staff scheduling solutions at over 375 healthcare facilities worldwide. For more information on Total Care and AD OPT, visit and

About NOW Solutions, LLC

NOW Solutions, LLC, a majority owned subsidiary of Vertical Computer Systems, Inc., is a best-of-breed HRIS and payroll software and business solutions provider. A pioneer in HRIS solutions, NOW Solutions provides the capabilities companies need to manage their ever-changing workplace in the face of today's complex requirements. NOW Solutions is a respected business partner serving hundreds of customers throughout the United States and Canada. NOW Solutions presence can be found in industries including education, for profit services, healthcare, high technology and communications, insurance, manufacturing, natural resources, not for profit, public sector, retail, transportation, and utilities. NOW Solutions has offices in Fort Worth, San Francisco Bay Area, and Toronto to serve its customers. Information on NOW Solutions and its products can be obtained on the World Wide Web at

About Vertical Computer Systems, Inc.

Vertical Computer Systems, Inc. is a multinational provider of Web services, underpinning Web technologies, and administrative software services through its Global Partners System, a worldwide distribution network. Vertical provides Web applications and services targeted at specific market needs in business and government organizations, such as emergency response, news media, procurement, education, ecommerce, and human resources. Vertical also provides underpinning Web and Internet technologies that can be leveraged across all of its target markets. Vertical's software products include the Emily(TM) XML Enabler Agent, ResponseFlash(TM), SiteFlash(TM), UniversityFlash(TM), Newsflash(TM), and the Focal Point Search Engine(TM). For more information on Vertical Computer Systems, visit the company's Web site at

For more information, please contact:
Marianne Franklin
President & Chief Executive Officer
NOW Solutions, LLC
(905) 671-9888